Airlines

Volaris Airlines 2025 Travel Guide – Budget Flights, Services & Support

By Carter Smith

Posted on June 23, 2025

1. Overview

Founded in 2006, Volaris Airlines has grown into Mexico’s most prominent ultra-low-cost carrier (ULCC), delivering affordable air travel across North America, Central America, and the Caribbean. With a modern Airbus fleet of over 140 aircraft, Volaris is headquartered in Mexico City and offers more than 450 flights daily. The airline’s no-frills pricing strategy makes it ideal for budget travelers who want to customize their flying experience.

Whether you’re booking a flight, joining the loyalty program, or needing to check baggage policies, the Volaris customer help team is available 24/7 at _.

2. Popular Routes and Destinations

Volaris connects major cities across Mexico with major U.S. airports such as:

Los Angeles (LAX) to Guadalajara (GDL)
Dallas (DFW) to Mexico City (MEX)
Chicago (ORD) to Morelia (MLM)
Las Vegas (LAS) to Monterrey (MTY)
Seasonal destinations in Costa Rica, Colombia, and El Salvador

You can book these and many more routes through Volaris’ official website, app, or by calling _ for live assistance.

3. Flight Classes and Services

Volaris offers flexible fare types designed for different needs:

Zero Fare – Basic fare with one personal item.
Basic Fare – Includes one carry-on and one personal item.
Plus Fare – Offers checked baggage, more cabin space, and ticket flexibility.
v.club – Membership fare with discounts and additional perks.

In-Flight Services Include:

Seats: Standard seats with optional upgrades for more legroom.
Wi-Fi & Entertainment: Volaris TV streaming on select flights.
Food & Beverages: Snacks and drinks are available for purchase on board.
Comfort: Add “More Speed” or “Business Combo” for early boarding and premium seats.

Need help choosing your fare? Speak _ for expert guidance.

4. Baggage Policy

Carry-On Allowance:

Personal item: Always included (14”x18”x8” max).
Carry-on bag: Available on Basic, Plus, and v.club fares (22 lbs max combined cabin weight).

Checked Baggage:

Each bag must not exceed 55 lbs and 62 linear inches.
Add up to 5 checked bags per traveler.

Overweight or Oversized Bags:

Extra charges apply for bags weighing more than 55 lbs (up to 99 lbs).
Sports equipment and musical instruments allowed with prior booking.

For precise baggage fees or to prepay, call _.

5. Loyalty Program

v.club is Volaris’ exclusive loyalty program.

Benefits:

Early access to promotions and flight deals.
Discounts on fares, baggage, and seat selection.
Available in individual or family plans.

How to Join:

Sign up at volaris.com or call _.
Use your membership to access special fares and offers on every trip.

6. Deals and Promotions

Volaris is known for frequent promotions such as:

Flash Sales with base fares under $50.
Route Launch Discounts for new city pairings.
Seasonal Deals during holidays or summer vacation.

To stay updated or inquire about the latest promotions, contact _.

7. Booking Process

Step-by-Step Booking:

Visit volaris.com or open the Volaris mobile app.
Choose your travel dates, destination, and preferred fare bundle.
Add extras like seat selection, baggage, combos, or insurance.
Confirm and pay using card or PayPal.

If you prefer personal assistance, you can always call Volaris at _ to complete your booking.

8. Policies and Guidelines

Cancellation & Refunds:

Plus fares and select combos offer free cancellations.
Refund eligibility depends on fare type and booking channel.
Refunds usually processed to original payment method.

Flight Changes:

Unlimited changes available with “Flexibility” and “Plus” fares.
A fare difference may apply if the new flight is more expensive.

Special Travel Needs:

Pet Policy: Pets allowed in cabin or cargo (fees apply).
Medical Assistance: Notify customer help in advance.
Traveling with Children or Seniors: Priority assistance available.

For all special requests or changes, contact _.

9. FAQs

Does Volaris include carry-on luggage?
Only on Basic and Plus fares.
How can I contact Volaris customer support?
Speak 24/7 at _.
What is the v.club program?
A paid membership that provides flight discounts and added perks.
Can I cancel a Volaris flight?
Yes, depending on the fare type.
Does Volaris offer inflight meals?
Food and beverages are available for purchase.
Are Volaris flights refundable?
Only if you booked a refundable fare or added a refund combo.
How many bags can I check?
Up to five bags per passenger.
Can I change my flight?
Yes, changes are allowed depending on your fare and timing.
Does Volaris fly to the U.S.?
Yes, to cities like Los Angeles, Dallas, Miami, and Chicago.
Are Volaris tickets cheap?
Yes, especially during sales and for v.club members.
What’s included in the Zero fare?
Only one personal item.
How can I get the cheapest Volaris ticket?
Join v.club or book during flash sales.
Does Volaris offer customer help in English?
Yes, via _.
Can I travel with pets?
Yes, both in-cabin and as checked baggage.
Does Volaris have a mobile app?
Yes, available on Android and iOS.
How can I add a checked bag?
During booking or afterward via website/app.
What if my bag is delayed?
Volaris offers compensation vouchers.
Are flight changes expensive?
They can be avoided with Flexibility Combo or Plus fare.
How do I earn points with Volaris?
v.club doesn’t use points but gives discounts and benefits.
How early should I arrive at the airport?
2 hours for domestic and 3 hours for international flights.