Planning your next vacation at sea? Expedia Cruises, a division of Expedia Group, offers travelers a convenient way to book cruise vacations online or through local retail locations across North America. While cruising promises relaxation and adventure, understanding the booking policies, cancellation terms, and refund procedures is key to making your trip worry-free. In this detailed guide, we cover all the essentials of the Expedia Cruises policy so you can plan with confidence.
What Is Expedia Cruises?
Expedia Cruises is the cruise-focused arm of Expedia Group, one of the world’s leading online travel platforms. With more than 300 retail locations and thousands of travel agents, Expedia Cruises provides access to major cruise lines such as:
- Royal Caribbean
- Carnival Cruise Line
- Norwegian Cruise Line (NCL)
- Princess Cruises
- Celebrity Cruises
- Holland America Line
- Disney Cruise Line
Whether you want to explore the Caribbean, Alaska, Europe, or Asia, Expedia Cruises makes booking easy with competitive pricing, exclusive promotions, and customizable packages.
Booking Policy with Expedia Cruises
Cruise Fare Inclusions
When you book with Expedia Cruises, the base fare usually includes:
- Accommodation aboard the ship
- Meals at standard dining venues
- Most onboard entertainment
- Access to pools, fitness areas, and public lounges
However, some cruise lines may charge additional fees for:
- Specialty dining
- Shore excursions
- Internet access
- Gratuities
- Alcoholic beverages
Be sure to review your specific itinerary and cruise line’s terms when booking.
Deposit Requirements
Most cruise bookings through Expedia Cruises require an upfront deposit to secure your cabin. The amount depends on:
- Cruise line
- Duration of cruise
- Type of cabin
- Time before departure
Typical deposit amounts range from $100 to $500 per person. Some cruise lines offer “reduced deposits” during promotional periods.
Final Payment Policy
The final payment for your Expedia Cruises booking is generally due between 75 and 120 days before the sailing date, depending on the cruise line. You’ll receive reminders by email, and if you fail to make the final payment on time, your reservation could be automatically canceled, and you may forfeit your deposit.
Expedia Cruises Cancellation Policy
Cancellation policies vary by cruise line but typically include the following terms:
| Time Before Departure | Cancellation Fee |
|---|---|
| 90+ Days | Full refund minus deposit or small fee |
| 60-89 Days | 25% of cruise fare |
| 30-59 Days | 50% of cruise fare |
| 15-29 Days | 75% of cruise fare |
| 14 Days or Less | 100% of cruise fare (no refund) |
Expedia Cruises follows each cruise line’s cancellation terms. You must cancel in writing or via your Expedia Cruises consultant.
How to Cancel
To cancel your Expedia Cruises reservation:
- Contact your travel consultant directly (if booked via a local office)
- Speak Expedia Cruises customer help
- Use the Expedia Cruises website if you booked online
Refunds typically take 7–14 business days to process, depending on your payment method.
Refund Policy
Expedia Cruises’ refund policy is dictated by the cruise line. If you’re eligible for a refund after cancellation, the refund will be:
- Credited back to your original form of payment
- Issued as future cruise credit (FCC), if you opted for a flexible fare or canceled within specific promotional terms
Note: Non-refundable deposits, taxes, and fees may not be reimbursed unless otherwise specified by the cruise line.
Travel Insurance with Expedia Cruises
To protect your investment, Expedia Cruises strongly recommends purchasing travel insurance at the time of booking. Coverage options may include:
- Trip cancellation or interruption
- Medical emergencies at sea
- Lost or delayed baggage
- Travel delays or missed connections
- Emergency evacuation
You can add insurance through Expedia Cruises or use a third-party insurer. Always read the policy terms before purchasing.
Change Policy: Modifying Your Cruise Booking
Need to adjust your travel plans?
Expedia Cruises allows itinerary changes such as:
- Changing cabin type
- Adjusting passenger details
- Switching cruise dates
- Updating excursions or add-ons
However, change fees may apply, depending on:
- Time of change before departure
- Cruise line’s own policy
- Type of fare booked (some are flexible, others are restricted)
Pro Tip: Making changes far in advance gives you better chances of avoiding additional fees.
Expedia Cruises Loyalty and Perks
When you book with Expedia Cruises, you may qualify for:
- Expedia Rewards points (if logged into your Expedia account)
- Exclusive onboard credits
- Special member-only deals
- Group booking perks like reduced rates or free berths
Ask your Expedia Cruises consultant about available promotions and loyalty benefits for your cruise line.
Group Bookings Policy
Planning a family reunion or corporate event at sea? Expedia Cruises makes group bookings easy. Here’s what you should know:
- Group discounts available for 8 or more cabins
- Free berths may be awarded based on group size
- Complimentary event planning support
- Customized itineraries, dining arrangements, and excursions
Group bookings typically require larger deposits and longer lead times, so plan early.
COVID-19 Policy and Health Guidelines
Expedia Cruises adheres to the latest health and safety protocols set by cruise lines and port authorities. These may include:
- Vaccination or testing requirements
- Pre-boarding health screenings
- Mask mandates in indoor spaces
- Onboard isolation procedures for symptomatic passengers
Cruise health policies are constantly evolving. Check with your cruise line or Expedia Cruises agent before departure for the most current information.
Contacting Expedia Cruises
If you need help before, during, or after your booking, you can contact Expedia Cruises through multiple channels:
- By Phone: Speak your local Expedia Cruises center or customer help
- Online: Visit www.expediacruises.com
- In Person: Visit one of 300+ retail locations across North America
- Travel Consultant: Speak with a licensed cruise expert to manage or change your booking
For urgent issues like cancellations, missed departures, or last-minute changes, call the Expedia Cruises emergency line or 24/7 support.
Final Tips for Booking with Expedia Cruises
- Book early to access the best fares, cabin choices, and perks
- Review cancellation terms carefully before submitting payment
- Add travel insurance to protect your plans and avoid financial loss
- Use an Expedia Cruises consultant to get personalized help and insights
Expedia Cruises takes the stress out of vacation planning by offering unbeatable deals, expert guidance, and comprehensive cruise policy support. Whether you’re sailing solo, with family, or a group, knowing the ins and outs of Expedia Cruises’ policies will ensure smooth sailing from start to finish.
