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London Heathrow Airport

# London Heathrow Airport Lost Property Information

### Lost in the Airport

Heathrow Airport uses Smarte Carte to deal with items lost or found in the terminals. You can report lost items online here.

There is a Lost Property location in the Terminal 5 Arrivals area. It is open 09:00 - 16:00, Monday to Saturday.

Lost property retrieval costs between £5 and £25 depending on the article’s value.

Smarte Carte can be contacted by phone on 0844 824 3115 from the UK, +44 20 3761 1800 from other locations.

### Lost on the Plane

For items left on an aircraft contact the airline.

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