Overview
WestJet Airlines is one of Canada’s leading airlines, celebrated for its affordable pricing, excellent customer service, and an ever-growing international network. Established in 1996 with just three aircraft, WestJet has transformed from a small regional carrier into a global airline, connecting travelers to over 100 destinations across Canada, the United States, the Caribbean, Mexico, Europe, and Asia.
With its headquarters in Calgary, Alberta, WestJet consistently ranks among the top airlines in North America, earning awards for customer satisfaction, safety, and on-time performance. Known for its warm hospitality and transparent pricing, WestJet serves millions of passengers each year with a mission to make air travel accessible to everyone.
For reservations, upgrades, or customer support, call 1-833-611-4439 for 24/7 assistance.
Popular Routes and Destinations
Domestic Routes (Canada)
- Calgary to Toronto
- Vancouver to Montreal
- Edmonton to Ottawa
- Halifax to St. John’s
U.S. Routes
- Calgary to Las Vegas
- Toronto to New York City
- Vancouver to Los Angeles
- Edmonton to Orlando
Caribbean and Mexico
- Toronto to Cancun
- Calgary to Puerto Vallarta
- Edmonton to Punta Cana
- Halifax to Montego Bay
Europe and Asia
- Calgary to London Gatwick
- Toronto to Dublin
- Calgary to Paris Charles de Gaulle
- Calgary to Tokyo Narita (launching summer 2025)
WestJet also operates special seasonal routes to sun destinations in winter and Europe during summer. You can browse routes and book flights directly at WestJet.com or call 1-833-611-4439 for personalized support.
Flight Classes and Services
Economy Class
WestJet’s Economy Class offers affordable comfort, with ergonomic seats, adjustable headrests, and generous legroom. Passengers receive complimentary nonalcoholic drinks and snacks, and access to WestJet Connect, the airline’s in-flight entertainment portal.
Premium Class
Premium Class offers wider seats, extra legroom, priority boarding, and enhanced dining with complimentary alcoholic beverages. Passengers also enjoy a dedicated cabin crew and priority check-in.
Business Class (Dreamliner)
On its Boeing 787 Dreamliner fleet, WestJet offers a luxurious Business Class experience with lie-flat seats, premium bedding, a dedicated menu with gourmet meals, fine wines, and access to WestJet lounges.
In-Flight Services
- Seat Comfort: Reclining seats with adjustable headrests across all cabins
- Entertainment: WestJet Connect (movies, TV, music) streamed to personal devices
- Wi-Fi: Available on select aircraft for purchase
- Food & Beverages: Buy-on-board meals in Economy; complimentary hot meals and drinks in Premium/Business
- Lounges: WestJet flagship lounges in Calgary and partner lounges worldwide
- Extra Services: Extra baggage allowance, flexible seating, pet travel, and special assistance
For special requests or upgrades, call 1-833-611-4439.
Baggage Policy
Carry-On Allowance
- 1 carry-on bag + 1 personal item (e.g., laptop, purse)
- Maximum dimensions: 21 x 9 x 15 inches
- Weight limit: 22 lbs
Checked Baggage
- Economy: first bag ~CA$30–$50, second bag additional
- Premium: two free checked bags
- Business: two to three free bags depending on the route
Overweight/Oversized Fees
- Applies to bags over 50 lbs or exceeding size limits
Packing Tips
- Prepay for checked bags online or via 1-833-611-4439 for lower rates
- Use packing cubes and compression bags
- Label bags inside and outside for easy identification
Loyalty Program
WestJet Rewards
WestJet’s loyalty program lets you earn and redeem WestJet Dollars on flights, vacation packages, car rentals, and partner bookings.
Benefits
- Earn up to 8% back in WestJet Dollars
- No blackout dates on redemptions
- Silver, Gold, and Platinum tiers with extra perks:
- Free checked bags
- Airport lounge access
- Priority check-in, boarding, and security screening
Enrollment
- Free to join at WestJet.com
- Call 1-833-611-4439 for assistance enrolling or managing your account
Deals and Promotions
WestJet frequently offers deals and promotions to help travelers save.
Current Offers
- Seasonal seat sales
- Last-minute flight deals
- Discounted vacation packages
- Double or triple WestJet Dollar bonuses
Visit the Deals section on WestJet.com or call 1-833-611-4439 for up-to-date offers.
Booking Process
How to Book
- Go to WestJet.com or call 1-833-611-4439
- Enter departure, destination, and dates
- Choose fare class and seats
- Add extras (baggage, upgrades, insurance)
- Complete payment securely
Booking Tips
- Use flexible date search for the lowest fares
- Compare fares with and without bundles
- Sign up for WestJet Rewards before booking
Policies and Guidelines
Cancellation and Refunds
- Cancel within 24 hours for a full refund
- Refund eligibility depends on fare type (Basic, Econo, Premium, Business)
- Request cancellations online or call 1-833-611-4439
Change Fees
- Basic fares have change fees
- Premium and Business fares allow free changes
- Modify bookings online or by calling 1-833-611-4439
Special Assistance
- WestJet offers services for travelers with disabilities, medical conditions, and pets
- Contact 1-833-611-4439 at least 48 hours before departure to arrange services
FAQs
- How can I contact WestJet? → 1-833-611-4439
- Does WestJet offer Wi-Fi? → Yes, on select aircraft
- What is the carry-on allowance? → 1 carry-on + 1 personal item
- Can I join WestJet Rewards online? → Yes, or by phone
- Are special meals available? → Yes, pre-request when booking
- When can I check in? → 24 hours before departure
- Can I change my flight after booking? → Yes, depending on fare type
- Does WestJet fly to Asia? → Yes, Tokyo service begins 2025
- What payment methods are accepted? → Credit cards, WestJet Dollars
- Are there airport lounges? → Yes, flagship and partner lounges
- Can I upgrade seats after booking? → Yes, call to check availability
- How do I check flight status? → Online or via the app
- Can I travel with a pet? → Yes, with advance notice
- What is the baggage weight limit? → 50 lbs for checked bags
- Are there discounts for seniors or students? → Check current promotions
- Does WestJet serve alcohol? → Yes, free in Premium/Business
- Can I book group travel? → Yes, contact 1-833-611-4439
- How do I request a refund? → Online or by phone
- Is WestJet a safe airline? → Yes, award-winning safety record
- What is WestJet Connect? → Free in-flight entertainment portal
Additional Travel Services
WestJet offers several add-on services to enhance your trip:
- WestJet Vacations: Flights + hotels at discounted rates
- Car Rentals: Book with partners for seamless travel
- Airport Transfers: Reserve shuttle or car service
- Travel Insurance: Protect your trip against unforeseen events
For bundle deals, call 1-833-611-4439.
Related and Alternatives
Other airlines on similar routes include:
- Air Canada: Domestic and international routes
- Delta Air Lines: U.S. and Caribbean
- Alaska Airlines: U.S. West Coast and Canada
- KLM / Air France: Europe via partner network
You can book codeshare and partner flights through WestJet by calling 1-833-611-4439.
